Update 7 July 2022: So I decided to use my lunch break to head over to Shah Alam PKNS building to see if I can sort this nightmare maid passport scenario once and for all. Its a long drive but I finally reached there, found a parking and found myself wandering around the hallways of this immigration, reminiscent of a rat looking for its way around a maze. This twisted building is even worse than the DUTA, because this just has hallways and a cacophony of human noises and human smells. It feels surreal than in 2022, we are still floundering in such terrible conditions for immigration.
I finally sourced where the maid renewals were done and duly queued again, and after around 40 minutes, I finally got to the front. What irritated me second most was that the person behind absolutely had no sense of personal space. You know those morons that stand draped over your shoulder and when you move forward in the queue, they just step next to you like they want to smell your ass? So I had a moron behind me breathing down on me, as if if he stood nearer to me, he could then be merged with me as a single human and he can get to skip one person in this God-forsaken queue in this God-forsaken hellhole called Immigration. Second most. Because what irritated me most was what followed.
Finally reached the immigration officer, a young man who had a sneering look on his face of a man who, at this young age, had lost all hope of any life renewal and now faced the next 40 years of his working life suffering behind this soulless institution called Malaysian Immigration Department. I explained to him and he said, “Yes, this is the correct queue.”
Before I could respond and celebrate, he continued, “But we are out of Queue Numbers. Come back again another time.”
It’s 2 pm. On a work day. They close at 5. There is 3 more hours of actual work hours. And you now say you can’t service because of no more queue number. What Godless country are we living in, that at 2 pm, these buggers called Immigration would mail it in and say, no more queue number.
NO MORE QUEUE NUMBER? In the year 2022??!
I looked at him incredulously and he just looked back in his dimly lit eyes, bereft of any empathy, sympathy or general signs of actual life. I felt, truly and I am not demeaning his work – I really really felt that I was talking to a zombie, or a soulless person. Because I knew whatever I said, was meaningless and he would only repeat himself. There was no processing capability, no ability to say other things or explain anything, just a mindless “No more queue number.”
I asked him, “What time do you guys run out of queue numbers?” – paraphrasing, “When does your lazy ass actually do any work?”
And I could swear, he gave a smirk of satisfaction, an almost sneering, inyourface you sonofab*tch useless citizen of Malaysia look to me, and half spat, half spoke :- “Morning, just queue early in the morning.”
This is Malaysia. And we all wonder why we get hated so much by Malaysians, Singaporeans, Zimbabweans and all citizens of this known world and also any unknown aliens not found yet in our galaxy. This is truly the most inept, useless, bottom of the barrel sort of service we’ve come to expect from our immigration.
The irony is that, the IC department is very good and everyone has great reviews. It’s almost as if the IC department is the blue eye department of the whole ministry, while the maid passport division is where all the $hit officers flow to like a diarrhea purge of the body. It doesn’t matter if you are from the Duta or Shah Alam or anywhere else, the immigration is truly a nightmare to deal with. I rather wish a thousand deaths by quartering on someone that to have to deal with the Immigration department of Malaysia.
So another day, another time loss, and still nothing to show for it. The war against the ever invincible Immigration Department continues.